Friends & Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Since the FFT was launched in 2013, millions of patients have submitted feedback. It's used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.

Logo of Braintree Dental Centre with a tooth symbol on a blue background.
Blurred view of a dental office with chair and equipment
Toy model figures working on a large set of red plastic toy teeth on a wooden surface.
NHS logo over a blurred image of a medical office or dental clinic with equipment and chair.
Computer keyboard with a blue FAQ key with a question mark.
Smiling person in a dental office shaking hands with someone.
braintree-dental-centre-wallpaper-pattern-v4.png

What Our Patients Have to Say

  • "My Daughter is under Adrian at this practice and it has always been great, recently I needed some help with Orthodontic advice and practice manager Carol went over and above to help me, so nice to see people that care about their job and patients."

    Julian Ward

  • "Our dentist is Dr Sanei. Have been going to him for 18 years now. Always very friendly, professional and courteous. He picked up early on some Orthodontal work my son would need and referred us quickly for that to get started. When an emergency extraction was needed we were able to get an appointment that same morning. Have nothing but praise for this practice."

    Sarah Briggs

  • "I have been going to this dental practice for over 10 years. I came in as a nervous patient from previous dreadful experiences at another practice. This quickly was alleviated by the fantastic caring staff that put me at ease. I have had positive experiences with all staff at the practice from the receptionists, dental nurses, the dentists and practice manager. Most recently Within the last year I have had dental treatment from Dr Qamar Hussain. This dentist does absolutely quality work, he is friendly, fantastic at what he does, and is a perfectionist with making sure everything is right before you leave the doors. I cannot recommend this dentist or the practice enough. I wouldn’t go anywhere else !"

    Tianna

  • "Excellent service! Been coming here for years and i have always been treated special by staff. The lovely welcoming from reception. Most of all the amazing dental work. Definitely recommend to friends and family."

    Kerry

  • "The staff on reception are always welcoming, even if they are busy. The dentist and his nurse are always lovely and speak in a calming way. The check up was good and professional. They are fab with our children too. "

    Anonimous

  • "The staff are so lovely, making you feel very welcome and comfortable, especially since I am quite nervous. Natasha is always very welcoming and so kind; it's lovely to see her each time, too."

    Anonimous

  • "I can’t fault the service I get from this center. This last appointment was for a check-up, but when I’ve had a problem, they fit me in quickly and sort it out."

    Anonimous

  • "Whenever I visit Braintree Dental Centre for an appointment, it is always a very calm experience, no matter how nervous I feel. Adrian and all his staff are excellent."

    Anonimous

Let us know about your visit!